Customer Service Representative/ project manager Wilmington

Customer Service Representative/ project manager

Full Time • Wilmington
Benefits:
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Opportunity for advancement
What You Will Receive
  • Earn competitive pay depending on your skills, experience and availability
  • Work during traditional business hours
  • Professional small office with a friendly touch
  • Excellent training and support
  • casual attire atmosphere
Responsibilities
  • Dedication to excellent customer service
  • Able to manage small business details while working independently
  • Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc.
  • Experience handling projects to completion
  • Ability to multi-task in a high stress environment 
Qualifications
  • Strong telephone and written communication skills.
  • Outgoing personality; enjoys working with people
  • Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, etc.
  • (1+) years experience working in a Call Center or Customer Service Role preferred
  • Knowledge of home repair and light remodeling a plus 
Handyman Connection of Wilmington is locally owned and operated. We are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast paced local office of an International Franchise with an opening for a full time Customer Service Representative. Our customers are seeking additional office support for our growing business. 
 
We are now seeking a top-notch Customer Service Representative/ project manager who can take on the role of keeping our craftsmen and customers on track! In this position, we are looking for the best of the best in Wilmington to take on this fun and challenging role! This person will have an upbeat attitude and willingness to help the team.
 
If you're looking for a customer service representative role AND the opportunity to work with a great group of people, reach out today to find out more about the team at Handyman Connection of Wilmington
Compensation: $18.00 per hour




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As a Handyman Connection Craftsman, you will:

Have great earnings potential
Set your own schedule
Be part of your local franchise team of go-to craftsmen