Customer Service Representative

Location

Hanover, MA

Type

Part Time

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
Fast-paced local office of a Home-Improvement Franchise has an opening for a part-time Customer Service Representative. We are growing rapidly, so we're looking for additional office support to take us to the next level. 


A bit about us...our customers love us! We have 4.7-star Google rating and over 50% repeat customer base.  Handyman Connection, South Shore has been in business 6 years and is a locally owned Home Improvement company dedicated to excellent customer service and quality workmanship. 


In this role, you'd be responsible for coordinating home improvement projects with a team of 15-20 craftsmen and customers throughout the South Shore.  Its a fast-paced, dynamic role that will require you to think on your feet and multi-task.  The work is based in the office in Hanover, but it is a clean, comfortable work area that enables social distancing. 


Be sure to visit our website and Google our business to see what our customers say about our work. 


What You Will Receive

  • Earn competitive pay depending on your skills, experience and availability
  • Part-time to start, with the option to go full-time in the future.
  • Work during traditional business hours with flexibility on start time & days – and no nights!
  • Professional office with a friendly touch!
  • Excellent training and support
  • Branded apparel available (or business casual attire)
Responsibilities

  • Strong telephone and written communication skills
  • Dedication to excellent customer service
  • Outgoing personality; enjoys working with people
  • Able to manage small business details while working independently
  • Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc.
  • Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, PowerPoint
  • Knowledge of home repair and light remodeling a plus
  • Experience working in a Customer Service Role or Telemarketing Role preferred
Check us out on the web at: www.handymanconnection.com/south-shore/ 

 
 
#ZR
Compensation: $18.50 per hour

Company Website: www.handymanconnection.com

(if you already have a resume on Indeed)

Or apply here.

* required fields

Location
Or
Or