Customer Service Representative

Location

Hanover, MA

Type

Part Time

Benefits:

401(k) matching
Bonus based on performance
Competitive salary

Fast-paced local office of a Home-Improvement Franchise has an opening for a part-time Customer Service Representative. We are growing rapidly, so we're looking for additional office support to take us to the next level.

A bit about us...our customers love us! We have 4.7-star Google rating and over 50% repeat customer base. Handyman Connection, South Shore has been in business 6 years and is a locally owned Home Improvement company dedicated to excellent customer service and quality workmanship.

In this role, you'd be responsible for coordinating home improvement projects with a team of 15-20 craftsmen and customers throughout the South Shore. Its a fast-paced, dynamic role that will require you to think on your feet and multi-task. The work is based in the office in Hanover, but it is a clean, comfortable work area that enables social distancing.

Be sure to visit our website and Google our business to see what our customers say about our work.

What You Will Receive

Earn competitive pay depending on your skills, experience and availability
Part-time to start, with the option to go full-time in the future.
Work during traditional business hours with flexibility on start time & days – and no nights!
Professional office with a friendly touch!
Excellent training and support
Branded apparel available (or business casual attire)

Responsibilities

Strong telephone and written communication skills
Dedication to excellent customer service
Outgoing personality; enjoys working with people
Able to manage small business details while working independently
Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc.
Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, PowerPoint
Knowledge of home repair and light remodeling a plus
Experience working in a Customer Service Role or Telemarketing Role preferred

Check us out on the web at: www.handymanconnection.com/south-shore/

#ZR

Compensation: $18.50 per hour

Handyman Connection of South Shore Boston, MA

Your locally owned Handyman Connection works with talented craftsmen like you to deliver quality workmanship and professional service for our customers.

If you’re interested in:

high earnings potential
a flexible schedule that you control
using your skills to help improve other’s lives

We might be a great fit for you.

Homeowners across North America have been calling on Handyman Connection for our professional craftsmanship and great customer experience since 1991. Each Handyman Connection franchise is locally owned and operated, backed by the company that helped launch the industry.