Customer Service Representative
Location
Silver Spring, MD
Type
Independent Contractor
Earn competitive pay depending on your skills, experience, and availability.
Work during traditional business hours
Professional small office with a friendly touch
Excellent training and support
Business casual attire atmosphere
We are now seeking an individual who can take on the role of keeping our craftsmen and customers on track! If you have an outgoing personality, really enjoy learning, conversing, and helping a variety of homeowners with their home improvement projects this job is a perfect fit. If you're looking for a customer service representative role AND the opportunity to work with a great group of people, reach out today to find out more about the team at Handyman Connection of Silver Spring.
Responsibilities
Dedication to excellent customer service
Able to manage small business details while working independently.
Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc.
Experience handling projects to completion
Ability to multi-task.
Qualifications
Knowledge of home repair and light remodeling
(3-5) years’ experience working in the capacity of a customer service representative for a home improvement, repair, or remodeling company.
Strong telephone and written communication skills. NOTE: The ideal candidate would be bi-lingual in English and Spanish however this is not a prerequisite for employment.
Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, etc.
Handyman Connection of Silver Spring is a locally owned and operated franchise store with corporate headquarters located in Blue Ash Ohio. With over (60) stores in the US and (28) in Canada, we are considered the largest handyman company operating in both countries.
Education level, work history or resume required before consideration for the position.
Work during traditional business hours
Professional small office with a friendly touch
Excellent training and support
Business casual attire atmosphere
We are now seeking an individual who can take on the role of keeping our craftsmen and customers on track! If you have an outgoing personality, really enjoy learning, conversing, and helping a variety of homeowners with their home improvement projects this job is a perfect fit. If you're looking for a customer service representative role AND the opportunity to work with a great group of people, reach out today to find out more about the team at Handyman Connection of Silver Spring.
Responsibilities
Dedication to excellent customer service
Able to manage small business details while working independently.
Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc.
Experience handling projects to completion
Ability to multi-task.
Qualifications
Knowledge of home repair and light remodeling
(3-5) years’ experience working in the capacity of a customer service representative for a home improvement, repair, or remodeling company.
Strong telephone and written communication skills. NOTE: The ideal candidate would be bi-lingual in English and Spanish however this is not a prerequisite for employment.
Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, etc.
Handyman Connection of Silver Spring is a locally owned and operated franchise store with corporate headquarters located in Blue Ash Ohio. With over (60) stores in the US and (28) in Canada, we are considered the largest handyman company operating in both countries.
Education level, work history or resume required before consideration for the position.
- Principals only. Recruiters, please don't contact this job poster.
- do NOT contact us with unsolicited services or offers
Handyman Connection of Silver Spring
Your locally owned Handyman Connection franchise contracts with talented craftsmen like you to deliver quality workmanship and professional service for our customers.
If you’re interested in:
- high earnings potential
- a flexible schedule that you control
- using your skills to help improve other’s lives
Handyman Connection might be a great fit for you.
Homeowners across North America have been calling on Handyman Connection for our professional craftsmanship and great customer experience since 1991. Each Handyman Connection franchise is locally owned and operated, backed by the company that helped launch the industry.
Company Website: www.handymanconnection.com
(if you already have a resume on Indeed)